Helping to meet the Operational Resilience requirements of an Investment Bank

We worked with a mid-size Investment Bank to help meet its Operational Resilience requirements, by:

• Identifying the Important Business Services using a profile of their reputation, profit generation or brand importance;

• Mapping the IBS components including people, processes, systems, data, third parties and facilities;

• Assessing the exposure and Impact Tolerance of each component;

• Launching remediation internally or with suppliers for instances in which loss of a component could cause intolerable interruption; and

• Created a reporting tool to allow senior management to see at a glance where their exposures are: at the level of the Group, the Department, or the Important Business Service.

The work concluded by conducting Lessons Learned and handing over an Op Model to ensure self-reliance for the bank’s ongoing programme.

If you would like our help ensure your business is operationally resilient, then please get in touch with us at or by phoning  +44 203 603 4733.

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